/ Privacy Policy

Privacy Policy

Last Updated: 13 October 2025

We at Expolah.com (“we”, “our”, or “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website.

1. Information We Collect

We only collect personal information that you voluntarily provide or that is necessary for the features of our website.

Enquiry Form
When you reach out to us or submit an enquiry, we may collect:

  • Email address
  • Browser type
  • IP address
  • And any information you provide through the form

Location Information
If you allow location access, we may use your approximate location to enhance your experience on our site, such as to display events near you, or improve the relevancy of event listings. This is done through your device’s location services or IP address.

However, we do not store or share your precise location data. You can disable location sharing at any time through your browser or device settings.

Analytics Data
We use Google Analytics to help us understand how visitors interact with our website and to improve user experience. Google Analytics may collect information such as your device type, browser, pages visited, and general location (based on IP address). This data is processed in an anonymized or aggregated form whenever possible.

For more information on how Google collects and uses data, please refer to Google’s Privacy Policy: https://policies.google.com/privacy

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Responding to your enquiries or submissions
  • Displaying relevant events based on your location
  • Improving our website and services
  • Monitoring website traffic and usage trends

We do not sell or rent your personal data to any third parties.

3. Sharing of Information

We may share your information in the following situations:

With Service Providers
We use third-party service providers to assist with various aspects of our website, such as hosting, analytics, and customer support. These providers may have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Requirements
We may disclose information if required by Malaysian law or government authorities.

4. Cookies & Tracking Technologies

We may use cookies to:

  • Enhance website functionality
  • Remember preferences
  • Support analytics tracking

You may disable cookies via your browser settings, though some features may not function properly.

5. Security Measures

We take reasonable steps to protect your personal information from:

  • Unauthorized access
  • Loss or misuse
  • Disclosure or alteration

However, no online platform can guarantee 100% security.

6. Your Rights & Choices

If you have provided personal data to us, you have the right to access, correct, or delete your information. To do so, please contact us at support@expolah.com.

7. Links to External Sites

Our website may include links to third-party websites, such as event pages, organizer websites, or ticketing platforms. These external sites are not operated or controlled by us. We do not guarantee the accuracy, safety, or reliability of any content, services, or transactions conducted on those sites.

If you choose to visit or make purchases through external links, you do so at your own discretion and risk. We encourage users to verify the credibility of external websites and take necessary precautions before sharing personal or payment information.

We are not responsible for any loss, fraud, dispute, or issue arising from interactions with third-party websites.

8. Compliance with Malaysian Laws

This Privacy Policy is guided by general principles under the Personal Data Protection Act 2010 (PDPA) of Malaysia, where applicable. We are committed to complying with all relevant data protection laws and regulations in Malaysia.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with an updated “Last Updated” date.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, you may contact us at hello@expolah.com.